TANZANIA
Getting ready for take off









Mrs Edwina Agnellus Lupembe, General Director of NBC


Interview with:

Mrs. Edwina Agnelus Lupembe
General Director

June 14th, 2000

Can you give us more background on NBC Holding Corporation and its structure today?

NBC Holding Corporation was established on the 1st October, 1997, and the purpose of the establishment of this Corporation was to take care of (a) non-banking activities such as landed properties; assigned with the job to sell all landed properties which used to be under the National Bank of Commerce. (b) to coordinate activities between the two Banks (NBC (1997) Ltd and NMB Ltd) (c ) to hold shares on behalf of the Government for the NBC 1997 Ltd, which has now been sold halfway to ABSA Bank and National Microfinance Bank Ltd which is now under contract management by an American Manager. All these 3 units were established through the split of National Bank of Commerce in the spirit of privatization in the financial sector.

At the beginning what was the value of the properties you got from NBC in 1997?

We got 388 landed properties with a value of 14 billion shillings. We have already sold 200 plus, fetching a total of 13million shillings, and we are remaining with 159 properties.

How big is NBC Holding Corporation in terms of number of staff?

39, that includes drivers, secretaries, etc.

What are the real estate prices here in Tanzania compared to other East African countries?

When we started about 2 years back, the prices were good. We really sold a lot of our properties in the first year, up to the second year; but as we go along it looks as if we are not doing very well, because the real estate market has been saturated as a result of privatization. So even the prices are not as good as we started. When we started we could get prices 3 times the valuation amount.

What strategy are you putting in place to face the problem of a saturated market. You still have 159 properties to be sold?

What we are doing is we see people, we go out. We don't sell from our desks, we go to the regions. We visit people, we talk to them and make them aware that we are selling properties. We are proud to say that our houses cannot be compared to any houses of any other corporation/company in the country. Being a Bank, by then the only Bank, the houses were being well kept, good located, most of the houses are placed in prime locations.

Can anybody buy it, even foreigners, or is it just for local people, or Tanzanians?

We have sold to Embassies, Foreign companies - as long as you meet the requirements of the country, of staying in the country. If you are an Embassy you are surely allowed to buy a house through the Ministry of Foreign Affairs.

How much of your work is dedicated to keeping the properties in a good state?

We have our resources. We have put some guards who are staying in these houses. We tell them to clean the surroundings, clean the houses, and sometimes we visit to see what they are doing, and they are still well kept.

One of your activities is the collection of debts, can you elaborate on that? It seems that this is a major issue here for Banks, court injunctions and debts which have not been paid, in the past.

One of the reasons that the National Bank of Commerce was split up was because it had accumulated a huge portfolio of bad debts. So when it was split up, a number of debts that had been fully provided for, were assigned to NBC Holding Corporation for collection.

So when we started, we started with about 44 billion - the principle amount, with 51billion as interest. As it will be noted the principal amount is smaller than the interest figure. So the entire portfolio adds up to of 95 billion, i.e. principal plus interest. That's what we inherited from the former NBC, for collection. When we took over, there was a foreign company that was doing the collection of debts; it was called MBI. It collected hardly 1.9 billion. It had a contract of one year. So after the year they went off, and we took over. In the first year we collected about 6 billion. Second year - about 1.1 billion. We are using local debt collectors, LART, PSRC, for those specified companies. We are also using NBC 1997 services, sometimes NMB services and ourselves.

What is the biggest problem you are facing while collecting the debts?

The biggest problem is the discipline of the people. If you have borrowed, definitely you have to pay. You know you have got an obligation. Whenever you go to a bank and ask for a loan, they are not giving you anything except depositors money. You get the money and then your main duty is to pay, as per agreement. You sign an agreement that you will pay within a year and your sources of repayment are a, b, c, d. The sources of repayment will have to adhere to the uses of the funds. In most cases you will find somebody who goes to a Bank, he asks for a loan - "I want to develop this farm". Instead of developing the farm, he goes to do other things which do not guarantee the money to repay the loan. Then the loan just accumulates. When time comes, you want to get your loan paid, he goes to court to get a court injunction.

Would you say that the courts are effective enough?

Courts are not effective because I don't think they understand the commercial part of it, especially the Banking. NBC was the only monopoly bank since 1967. Now being a monopoly bank in a socialist country, there were no cases for banks, in a way that even the courts had not geared their efforts to deal with commercial cases. You may go there and you are right, but because they don't understand much, they don't have the expertise of commercial cases. In fact, there are a lot of mishandling of these cases.

When we started we inherited about 1000 single cases, and 680 criminal cases. But how they are being handled sometimes leaves a lot to be desired in most cases. We are now left with only 400 cases for the coming two and a half years. What we do, we look at a case, and we find out that this will only bring a problem to courts, we check it out, and we sit with the complainant, and settle out of court, and sign a Memorandum of Understanding.

What would be your final message to our readers?

The business climate in Tanzania is good, compared to where we are coming from. We used to have 16% inflation. We are now talking of single digit. Opportunities are imminent. Tanzania is an un-exploited country we should say. We have minerals in the northern circuit. We have now South African companies who are coming to establish themselves. The climate is conducive, but the mechanism is no longer in place so there are a lot of things going out undetected. So if we had investors like the South African and others, there is a lot of opportunities in Tanzania.
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© World INvestment NEws, 2000.
This is the electronic edition of the special country report on Tanzania
published in Forbes Global Magazine.
October 16th 2000 Issue.
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